CRM platforms · Tool profile
Zoho CRM — pricing, features, and fit
Updated 2026-09-30 · markdown mirror
Verdict
Budget CRM with the widest toolkit in the Zoho suite and a forever-free tier for 3 users. TestedActually has not published a full verdict on Zoho CRM yet — the verified numbers below are the short version.
| Tier | Price | Verified | Source |
|---|---|---|---|
| Free | $0/user/mo Documented at the source Checked 2026-09-30 www.zoho.com /crm/zohocrm-pricing.html Forever free for 3 users, no credit card; workflow automation, custom email templates, 5,000 API calls/day | 2026-09-30 | www.zoho.com |
| Standard | $14/user/mo Documented at the source Checked 2026-09-30 www.zoho.com /crm/zohocrm-pricing.html Rendered US$14/user/mo with monthly and yearly toggles identical in the fetch; email integration, mass emails, multiple pipelines | 2026-09-30 | www.zoho.com |
| Professional | $23/user/mo Documented at the source Checked 2026-09-30 www.zoho.com /crm/zohocrm-pricing.html Most popular; AI agents, process management, customer journeys, Google Ads integration | 2026-09-30 | www.zoho.com |
| Enterprise | $40/user/mo Documented at the source Checked 2026-09-30 www.zoho.com /crm/zohocrm-pricing.html Multi-team management, approval processes, account-based marketing, sandbox; CRM Plus bundle (sales, marketing, service) starts at $20/user/mo separately | 2026-09-30 | www.zoho.com |
● tested by us · ● documented at the source · ● unconfirmed, queued in /confirm.txt — hover or tap a dot for the source and date