B2B support desks · Tool profile
Plain — pricing, features, and fit
Updated 2026-10-09 · markdown mirror
Verdict
API-first B2B support with Slack-native workflows, customer cards that render your own product data, and an AI agent (Ari). TestedActually has not published a full verdict on Plain yet — the verified numbers below are the short version.
| Tier | Price | Verified | Source |
|---|---|---|---|
| Foundation | $35/mo Documented at the source Checked 2026-10-09 www.plain.com /pricing $35 per month for 1 seat, $35 per additional seat, 2,000 AI credits per month, billed yearly | 2026-10-09 | www.plain.com |
| Scale | $299/mo Documented at the source Checked 2026-10-09 www.plain.com /pricing $299 per month for 3 seats, $99 per additional seat, 15,000 AI credits, SLAs, billed yearly | 2026-10-09 | www.plain.com |
| Frontier | $0/mo Documented at the source Checked 2026-10-09 www.plain.com /pricing Custom, Discord channels, custom workspaces, bring-your-own AI agent, dedicated CSM (custom pricing, contact sales) | 2026-10-09 | www.plain.com |
● tested by us · ● documented at the source · ● unconfirmed, queued in /confirm.txt — hover or tap a dot for the source and date