B2B support desks · Tool profile
Intercom — pricing, features, and fit
Updated 2026-10-09 · markdown mirror
Verdict
The AI-first helpdesk, with the Fin agent priced per resolution and seats from $29 a month. TestedActually has not published a full verdict on Intercom yet — the verified numbers below are the short version.
| Tier | Price | Verified | Source |
|---|---|---|---|
| Essential | $29/mo Documented at the source Checked 2026-10-09 www.intercom.com /pricing $29 per seat per month billed yearly, plus Fin AI Agent at $0.99 per resolution | 2026-10-09 | www.intercom.com |
| Advanced | $85/mo Documented at the source Checked 2026-10-09 www.intercom.com /pricing $85 per seat per month billed yearly, plus Fin at $0.99 per resolution | 2026-10-09 | www.intercom.com |
| Expert | $132/mo Documented at the source Checked 2026-10-09 www.intercom.com /pricing $132 per seat per month billed yearly, plus Fin at $0.99 per resolution | 2026-10-09 | www.intercom.com |
● tested by us · ● documented at the source · ● unconfirmed, queued in /confirm.txt — hover or tap a dot for the source and date