# Help Scout — pricing, features, and fit

> The simple shared-inbox helpdesk, email-first, with a free plan for small teams and per-user pricing from $25. TestedActually has not published a full verdict on Help Scout yet — the verified numbers below are the short version.

Human page: https://testedactually.com/b2b-support-desks/helpscout/
Mirror: https://testedactually.com/b2b-support-desks/helpscout.md
Updated: 2026-10-09

Product site: https://helpscout.com

**Help Scout pricing (every row carries its source)**

| Tier | Price | Verified | Source |
| --- | --- | --- | --- |
| Free | $0/mo | 2026-10-09 | [www.helpscout.com](https://www.helpscout.com/pricing/) |
| Standard | $25/mo | 2026-10-09 | [www.helpscout.com](https://www.helpscout.com/pricing/) |
| Plus | $45/mo | 2026-10-09 | [www.helpscout.com](https://www.helpscout.com/pricing/) |
| Pro | $75/mo | 2026-10-09 | [www.helpscout.com](https://www.helpscout.com/pricing/) |

Appears in:

- [Hub — B2B support desks](/b2b-support-desks/)

## Sources

- https://www.helpscout.com/pricing/ — checked 2026-10-09, confidence: documented
- https://www.helpscout.com/pricing/ — checked 2026-10-09, confidence: unconfirmed
- https://www.plain.com/blog/startups-customer-support-tools — checked 2026-10-09, confidence: unconfirmed